Terms and Conditions
Please read these terms and conditions carefully before using our services.
1. Introduction
Welcome to Excel Technologies. These Terms and Conditions ("Terms") govern your use of our domain management services, website, and related services (collectively, the "Service") operated by Excel Technologies ("us", "we", or "our").
2. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Important: By using our services, you confirm that you have read, understood, and agree to be bound by these terms.
3. Service Description
Excel Technologies provides domain registration, web hosting, management, and related services through our platform. Our services include but are not limited to:
- Domain name registration and renewal
- Web hosting services (Shared, Premium, Business, Cloud)
- SSL Certificates and security services
- Domain management and DNS configuration
- Domain transfer services
- Customer support and technical assistance
- Payment processing for domain services
4. User Responsibilities
As a user of our Service, you agree to:
- Provide accurate and complete information when registering domains
- Maintain the security of your account credentials
- Use the Service in compliance with all applicable laws and regulations
- Not use the Service for illegal, harmful, or unauthorized purposes
- Respect intellectual property rights of others
- Notify us immediately of any unauthorized use of your account
5. Web Hosting Usage Policy
For our web hosting services, you agree to the following usage policies:
5.1 Acceptable Use
You may not use our hosting services to store, distribute, or transmit any material that is unlawful, harmful, threatening, defamatory, obscene, or infringing. This includes but is not limited to malware, phishing sites, and copyrighted material without permission.
5.2 Resource Usage
Users may not excessively consume server resources (CPU, RAM, Disk I/O) in a way that negatively impacts other users. We reserve the right to suspend accounts causing performance issues.
5.3 Backups
While we provide automated backups for certain plans (Weekly for Single/Premium, Daily for Business/Cloud), you are solely responsible for maintaining your own off-site backups. We do not guarantee the completeness or integrity of our backups.
5.4 Uptime Guarantee
We strive for a 99.9% network uptime. This guarantee excludes scheduled maintenance, force majeure events, and outages caused by user activity or third-party services.
6. Payment Terms
All payments for our services are processed through secure payment gateways. By making a payment, you agree to:
- Pay all applicable fees and charges as displayed at the time of purchase
- Provide accurate billing information
- Authorize us to charge your payment method for the services
- Understand that all sales are final unless otherwise specified
7. Limitation of Liability
To the maximum extent permitted by law, Excel Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
8. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Excel Technologies
Email: sales@exceltechnologies.in
Phone: +91-777-888-9674
Address: B9-54, Rohini, Sector-5, Delhi, India